General Patient Information
Complaints
We hope that you will be happy with the services that you receive from the practice. However, there may be an occasion whereby you wish to make a complaint. In this circumstance you should ask at reception for a copy of our Complaints Leaflet and contact our practice manager either by telephone using the surgery number, in writing or via email to moss.management@nhs.net.
A copy of the Complaints Leaflet can also be viewed here.
Integrated Care Board
An Integrated Care Board (ICB) is an organisation responsible for the day to day running of the NHS. The NHS Staffordshire and Stoke-on-Trent ICB takes account of population needs, arranges for the provision of services and manages the NHS budget.
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board website.
- Telephone 0808 196 8861
- Email PatientServices@staffsstoke.icb.nhs.uk