We hope that you will be happy with the services that you receive from the practice. However, there may be an occasion whereby you wish to make a complaint and in these circumstances you should ask at Reception for a copy of our Complaints leaflet and contact our Practice Manager either by telephone using the Surgery number, in writing or via email to moss.street@. nhs.net
Moss Street Surgery is one of several practices that make up Cannock Chase Clinical Commissioning Group. The CCG is responsible for ensuring you get all the services you need. For details of all primary care services in the area, look at the CCG website, www.cannockchaseccg.nhs.uk
Moss Street Surgery is committed to giving the best possible service and welcomes feedback from patients and visitors.
All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.
Please let us have your comments both positive and negative by writing to the practice manager, our postal address can be found above.
Your comments will help us to maintain our high standard of service.