General Patient Information
Complaints
We hope that you will be happy with the services that you receive from the practice. However, there may be an occasion whereby you wish to make a complaint. In this circumstance you should download our Practice Complaints Leaflet or ask at reception for a copy and contact our practice manager either by telephone using the surgery number, in writing.
Integrated Care Board
An Integrated Care Board (ICB) is an organisation responsible for the day to day running of the NHS. The NHS Staffordshire and Stoke-on-Trent ICB takes account of population needs, arranges for the provision of services and manages the NHS budget.
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board website.
- Telephone 0808 196 8861
- Email PatientServices@staffsstoke.icb.nhs.uk
GP Average Earnings
Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working at Moss Street Surgery in the last financial year was £80,400 before tax and National Insurance. This is for 3 Full Time GPs and 2 Part Time GPs who have worked in the practice for more than 6 months.